Feedback

Your feedback is very important to us as it affects our future customer's perception of our service ethic and responsibilities as an on-line seller.  If you are happy with our service, please let us know and you may find your name and comments listed below, with your permission of course.

However, customer satisfaction is the most important attrubute to us. If you have any problem with your order, please contact us and we will do our best to make sure you are satisfied. We undertake to ensure that your issue will be solved quickly. Remember, we cannot correct the problem if we do not know it is a problem. Your feedback on how we handle the situation is also important so that we may learn from the experience.

It is sometimes difficult to know who to trust when buying on line. We do have a track record in this area. For additional Feedback, refer to our eBay site where we have a 100% satisfaction and top-seller rating since 2013 - Hobbies R Fun 4 All 

 


 

Soundtraxx TSU-21PNEM Tsunami2 steam decoder.

Hi Dan,

My decoder arrived today. Wow!!!   just be watching some tutorials.  Unbelievable there is so much can be done with this decoder.   Many Thanks.


Bruce from Camden, NSW - March 2020

 

 

Trainorama S Class Loco (S312) with Soundtraxx TSU-21NEM decoder installed

Hi Dan

Wanted to say thank you for your excellent service as usual! 

I received the loco (S312) on the Friday after you posted it, arrived safely and I must say I am very impressed. Runs like a dream, thank you for the decoder installation and programming.

I am extremely happy and wouldn't hesitate to recommend you to anyone interested in model trains!


John from Geelong, VIC - January 2020

 

 

High temperature heat resistant polyimide (Kapton) tape, 10mm.

I wanted to applaud your gold class service. It has been a long time since I've seen someone go to a lot of effort (presentation and packing) to post what I believe to be a simple item that needed no fanfare.

The printed address on the envelope was a nice touch and rare since most people write or print out separately the address and use then sticky tape it. I was also grateful for the printed invoice which I too enjoyed your service message.

Another standout was your willingness to reconfirm the postal address (since it was a Parcel Locker one) and I am sure through some reservations, sent it as per my request. I received the item without any fuss and was well within the postal timeframe I was expecting.

I have no reservations in recommend other friends to visit your eBay store or direct them to your website for all hobbyist/craft items.

Keep up the fantastic service!

Brad from Highton, VIC - April 2019

 

 

DIGITRAX SDXN146K4 Kato N scale FEF type Steam Sound decoder.

Just letting you know that my order arrived yesterday afternoon at 3:10 so all good.

Also, a big thank you for getting my order processed in such a timely and professional manner.

I will certainly recommend Hobbies R Fun to all of my RR friends and beyond.

Thanks again,

Regards,

Pete

Pete from Braeside, VIC - April 2019

 

NCE D14SR 6 function decoder,  20mm roll of Heat Resistant tape.

I received my decoder order this afternoon. One of the fastest order I have received in a long time.

That is what I call good customer service.

Thanks,

Chris

Chris from Wamberal, NSW - February 2019

 

WOW101-Steam Sound, 6 Functions, Soundtraxx 16mm X12mmX 11.25mm MiniCube speaker

Wow, outstanding level and quality of sound for such a tiny speaker unit, even the President of club (30years) was "chuffed" at the quality and tone of the whistle and volume.

Never thought it would be as good and was already planning to ask you for a bigger unit.

Kent from Marion, SA - December 2017

 

TCS EUN651 Decoder

great service full communication well packed⭐️⭐️⭐️⭐️⭐️

Michael from Albion Park, NSW - December 2017

 

 

Soundtraxx 28mm Speaker, Soundtraxx 35mm x 16mm Speaker and various TCS 30awg wire,

Awesome Seller, Awesome Products, Awesome Communication, Very Happy, Thank You

Darren from Wollongong, NSW - December 2017

 

 

High Temperature heat resistant polyimide (Kapton) tape, 10mm, 20mm and various TCS 30 awg wire

Excellent seller. Reasonable prices. Fast shipping. Will return.

Mats from Motala, Sweden - October 2017

 

 

 

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