Terms

CONDITIONS:

Please read the following carefully before purchasing:

• If you have any concerns about my conditions, please contact me before you make your purchase.
• If you are not able to pay within 5 days, please contact me to make an alternative arrangement.
• While all care is taken, any errors or omissions in item descriptions are unintentional. we rely on the information provided by the manufacturers and wholesalers to describe our products. Where possible we will share information on our personal use.

HOW TO PAY:

• The purchaser must confirm method of payment and address to which the purchase is to be sent.  It is the purchaser's responsibility to provide the correct address.  We are not responsible for correcting adresses however,we sometimes pick up on postcodes that do not match cities or towns.
• If an item goes missing in the mail and we have used the address supplied, it is the pruchasers responsibility.  TRacking of parcels and letters can be arranged at the extra charge.
• We do accept pickup and personal shopping, direct sales - by arrangement.  Pick-up must be arranged within 2 days of purchase.  Locals can feel free to drop in for some personal shopiing after makeing a brief phone call to make sure we are available.
• Payment must be completed within 5 days unless other arrangements have been made.
• I accept the following methods of payment - details are provided at checkout:

1. PayPal
2. Direct Deposit - please see checkout for banking details (use order no. as reference).
3. Visa/Mastercard  - Credit or Debit cards. 
4. Money order or Bank Cheque
5. Personal cheques will be accepted but the item will not be posted until the cheque has cleared in my bank account. A dishonoured cheque will be considered a non-payment however, I will contact buyer to discuss options before proceeding with any action in this regard.
6. Cash on pick up (by prior arrangement only - see above)

DELIVERY:

Due to the increasing number of items going missing or “lost” in the mail, we have introduced the following postage policy:

Please note: We are not responsible for items lost or damaged in transit. We will do all we can to assist but with cheap postage, there is not much we can do.

• All purchases over $40 will be sent by parcel post with tracking. If you require registered post (tracking with signature required) or Express Post, this must be indicated at the time of purchase.
• The extra cost will ensure we do not have a problem with lost items.
• If you purchase multiple items and the cost exceeds the $100 limit, please request an invoice to cover any additional postage cost.  Where the post exceeds the cost required, we will refund the excess greater than $1.

• We can provide a cheaper postage rate at your request, but as stated above, our ability to assist with losses or damage is very limited. To receive cheaper postage use the discount voucher "CHEAPPOST".

• Goods will be shipped as soon as possible, usually within 24 hours (except weekends), after confirmation of a cleared payment.
• All prchases are shipped via Australia Post unless other wise arranged by the purchaser.
• Postage insurance can be arranged for the extra charge
• International buyers may contact me if they know of a cheaper rate to them.
• I will combine postage where it is practical to do so. I do not plan to make money out of postage, that is Australia Post’s job!
• Items will be carefully packed to prevent any foreseeable damage however I cannot account for the way the package is treated by the postal authorities.

 

"""LOCAL PICK UP IS BY ARRANGEMENT""""

Please make contact via email or call or SMS 0417 390 548 to arrange pickup, if that is your preferred option.

 

TAX:

• All prices quoted include Australian GST (Goods & Services Tax).  This tax applies only to purchases made within Australia.  
• Overseas purchases should use the Promo Code "EXPORT" to receive a discount equivalent to the GST.  Should you have any questions about this feel free to ask.

 

 

Return & Refund Policy

Thanks for shopping at www.hobbiesrfun.com.au.

If you are not entirely satisfied with your purchase, we're here to help.

Some of the products we sell have a Warranty provided by the manuafacturer.  The manufacturers have specific requirements on how you may make a claim under their warranty.   In this instance, you should follow those procedures before contacting Hobbies R Fun Pty Ltd.  If you are unsure, we will assist with the warranty process.

 

Returns

You have 30 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase.

Returns are accepted if:

• the items are received damaged, faulty or eDOA (electronically Dead On Arrival),
• they are not suitable for the purpose for which they were sold, or
• you simply changed your mind.

 

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item.

We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within a certain amount of days, depending on your card issuer's policies.

 

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable.

If you receive a refund, the cost of return shipping will be deducted from your refund.

 

Contact Us

If you have any questions on how to return your item to us, please contact us.